Problem-solving

Problem-solving

OVERVIEW

The ability to solve problems is an essential part of any employee’s skill set. Everyone can benefit from having good problem solving skills as we all encounter problems on a daily basis. Some of these problems are obviously more severe or complex than others. A lot of the work in problem solving involves understanding what the underlying issues of the problem really are – not the symptoms.

Organisations rely on people who can assess both kinds of situations and calmly identify solutions. Problem-solving skills are traits that enable you to do that. While problem-solving skills are valued by employers, they are also highly useful in other areas of life like relationship building and day-to-day decision making. In this course, you will learn how to assess problems accurately, evaluate alternative solutions and apply appropriate problem solving and decision making processes and methods.

COURSE CURRICULUM
1. Problem Solving
Problem Solving Techniques for Tricky Business Challenges
The Problem Solving Process
Problem Solving Approaches

Access Duration

The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.

Who is this Course aimed at?

• Business professionals
• Team leaders
• Supervisors
• Office workers