Course Description

Grievance and Discipline Management

Institute of Public Administration

Maintaining healthy employee relations in an organisation is a pre-requisite for organisational success. Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work situation.

This half day online Grievance and Discipline Management workshop is designed for HR Practitioners and Line Managers to equip them with the knowledge, skill and techniques required to effectively manage grievance and discipline issues and conduct grievance and discipline conversations in the workplace.

Course Content

The Grievance and Discipline Management workshop will cover the following areas:

  • The law and codes of practice relating to grievance and discipline;
  • The essential elements of the grievance procedure;
  • The common causes of workplace grievances;
  • Preparation, planning and conducting the grievance meeting;
  • Identifying your conflict management style and managing conflict in the workplace;
  • The essential elements of the discipline procedure;
  • Managing performance and the common causes of indiscipline;
  • When and how to invoke the disciplinary procedure;
  • Preparation, planning and conducting the discipline meeting;
  • Maintaining records of the procedure.

The Grievance and Discipline Management workshop has been modified for online delivery and will consist of a half day workshop.  It will be delivered remotely via MS Teams and facilitated by a subject matter expert.

Scheduled Course Dates include:

  • 25 August 2021
  • 28 October 2021
  • 14 December 2021

College Name Institute of Public Administration
Course Category Business, Human Resources & Personnel
Course Type Online Learning
Course Location Dublin, UK
Location Postcode Dublin 4
Course Start Date 25th August 2021
Course End Date 25th August 2021
Course Fee 200.00
Course Duration Half Day Online Workshop
For information about Institute of Public Administration, please visit our college page on by clicking here.

Course Provider

Institute of Public Administration

01 668 9135
57-61 Lansdowne Road,, Ballsbridge, Dublin, Ireland

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Institute of Public Administration
57-61 Lansdowne Road,
Ballsbridge, Dublin
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