Executive Secretarial & PA Course

Overview

Would you like enormous earning potential? Do you want a career with plenty of room for progression? If the answer is yes, then this course might just be the one you were looking for. Whether you are currently working as a Secretary or PA, or if you’re just starting out, this course will guide you on everything you need to know to successfully carry out your secretarial and PA duties. This accredited qualification will show you off as a highly trained and qualified individual for current and potential employers and hence, could pose a great advantage for your secretarial and PA career.

The course is taught in modules and you will study various useful subjects, like Microsoft suite and speed typing, to effectively use it in your computerised secretarial and PA tasks. You will also learn how to come up with winning CVs and cover letters that could be advantageous in your future job hunt. The other modules will go on to cover diary management, business writing, organising meetings, time management and customer service. Bookkeeping and QuickBooks will also be further covered in this course to help you perform accounting and payroll activities requested by your employer. By the end of this course, you will come out as a highly skilled and trained individual who is capable of providing high quality secretarial and PA services.

The Executive Secretarial & PA course will make you knowledgeable and efficient in your job. Secretaries and PA’s are in great demand and can often make a high salary. These are sought-after jobs in leading companies and organisations. Qualifying in this course will give you the opportunity to take a step forward in your career and gain the desired employment.

For your information, this course is based on the standards of the USA.

COURSE CURRICULUM
Getting Started
1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA
2. DIARY MANAGEMENT
3. BUSINESS REPORTS AND LETTER WRITING
4. E-MAILS WRITING TIPS
5. HANDLING CONFIDENTIAL DOCUMENTS
6. SUCCESSFUL MEETING MINUTES
7. NOTE TAKING
8. DATA MANAGEMENT, RECORD KEEPING AND FILING
9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
10. DELIVERING POSTAL MAIL
11. DICTATING
12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
13. ORGANISING A MEETING
14. BOOKKEEPING
15. INVOICING/PETTY CASH
16. DOCUMENT PROOFREADING
17. QUICKBOOKS FOR PAYROLL MANAGEMENT
18. TIPS FOR SPEED READING
19. CREATING AN EFFECTIVE CV AND COVER LETTER
20. TIME MANAGEMENT
21. MOTIVATING EMPLOYEES
22. TYPING SPEED DEVELOPMENT
23. MICROSOFT WORD
24. MICROSOFT EXCEL
25. MICROSOFT POWERPOINT
26. MICROSOFT OUTLOOK

What will I Learn?

Understand the role of a PA, secretary or assistant and the skills needed to fulfill the role. • Examine the communication skills that will help convey the information in an effective manner • Learn how to write effective Cvs, cover writing, business report and other documents • Explore the different working and management styles • Improve your diary management, scheduling and time management skills. • Study how to organise a successful meting • Learn how to write and layout and a meeting agenda. • Understand the importance of office ergonomics. • Learn how to use Microsoft Office for business documentation.

Who is it for?

The course is ideal for those already working as a PA or Secretary, or for those hoping to work as a PA or Secretary.

Method of Assessment & Certification

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification

Successful candidates will be awarded a certificate in “Secretary and Personal Assistant Training”.