Managing Internal and External Workplace Communication

This course is one of a range of courses offered by Pitman Training on communications – this focuses specifically on internal and external communications, information flows within organisations and using data effectively.

If you have management responsibilities and / or a role that includes knowledge management or internal and external communications, then this course will help you harness information effectively.

The course is highly practical in nature – it is structured to help you in your role and includes a planning information exercise that you can apply directly to the workplace.

What’s more, our online system will help you track your progress and take you straight back to where you left off, as well as help build your motivation. There is also a generous six-month window to complete the programme. You don’t need to load software onto your computer and you’ll need broadband, plus Microsoft Word 97 or above (or a word-processing program fully compatible with Word).

On completing the course, you will have earned a highly regarded Pitman Training Certificate. Pitman Training certification is widely recognised by employers throughout Ireland and the UK where we have achieved Business Superbrand status.

This course covers the following key areas: –

• Managing Internal Workplace Communications
• Managing External Workplace Communication
• Importance of Information
• What is Knowledge?
• Information Management
• Planning Information Exercise
• Career and work-focussed learning
• Specially designed learning activities help you put into practice the new habits and skills you have gained. They reinforce your learning and create a memorable course-style.
• Interactive ‘Quick Quizzes’ give you the chance to test your new-found knowledge
• Learning bookmarks built into the system, so you can easily start again where you left off
• Automatic progress tracking helps you see your progress, building up your motivation.