Key Management Skills: Teamwork, Leadership and Communications – September 2021

This intensive, six week course – the first (or second) module of our 2-module Fast Track management course for PIC’s – will increase your ability to lead, motivate and manage a team in the human services and/or non-profit sector. After completing the certified programme, you will:

• Understand the factors that determine how you manage
• Possess the tools needed to evaluate, extend and improve your personal and organisational management capabilities

The course is for current/prospective firstline managers and supervisors looking to enhance their leadership, motivational, team-building and management skills with an accredited programme developed specifically for the social care and non-profit sector.

It is particularly relevant for people engaged in continuing professional development. Upon successful completion, you will receive 10 educational credits towards a Level 6 Applied Management award  – Certificate in Applied Management (Human Services) which can be used as a platform to gain further qualifications.

Blended Approach to Learning

The course uses a ‘blended’ approach which combines online learning, virtual tutorials and face to face workshops.*

*Please note workshops will be run online during Covid-19 restrictions.

Course Content

The course covers the following topics:

◾Who do you manage?
◾Providing feedback
◾How to support your staff
◾Managing your manager
◾The key skills required to manage volunteers
◾Group dynamics, development and performance factors
◾The elements of effective teamwork
◾Team building: a process model
◾Leadership theories

◾The traits of an effective leader
◾How managers can lead
◾Motivation theories
◾How to motivate your self and your team
◾The cause and effect of conflict
◾The difference between position and issue in conflict situations
◾The ACT model

Assessment

To complete the course you’ll need to write a 2,000-word paper that explores the relationship between the course materials and your role as a manager. Very much a practical assignment, it will give you the opportunity to evaluate and expand your working practices in an environment where you have access to expert advice and the support of professional contemporaries. Having access to this learning community provides an opportunity to extend your management abilities in a uniquely supportive environment.

Next Dates

The next course commences on Monday, September 13th, 2021

• Application Deadline: Monday, September 6th, 2021
• Introductory eLearning Preparation Module (3-4 Hours):  Monday, September 6th, 2021
• Course commences (Online): Monday, September 13th, 2021
• Online Workshop Date: Monday, September 20th, 2021
• Assignment Deadline: Monday, October 18th, 2021

To find out more, contact Conor: cmurray@opentrainingcollege.com or visit the course page at opentrainingcollege.com