Human Resource Management & Supervision – March 2022

This six-week course is designed to provide you with a working knowledge of the importance, role and function of Human Resource Management, particularly in relation to the not-for-profit and human services sector. While completing this course of study you will also be introduced to key elements of the Supervision process which is of the highest importance in order to manage, lead and support staff effectively.

Who it’s for:

The course is for current managers who are interested in developing their management skills in an accredited programme created specifically for the human services and non-profit sector.

Learning Objectives

After successfully completing the course you should be able to:

• Describe human resource management from a general perspective.
• Discuss the current legislative environment for human resource management in Ireland.
• Evaluate the importance of good governance in human services.
• Identify effective strategies to manage staff performance.
• Develop a plan to promote the positives of supervision in your agency.

Course Content

The course is delivered in five units:

Unit 1 presents you with the history and development of Human Resource Management which will assist and guide you in understanding its role and function in today’s organisational environment.

Unit 2 facilitates you to reflect on how you can get the best from your staff, including providing them with appropriate development support and by valuing their contribution to the organisation.

Unit 3 The work associated with Managing Volunteers makes up this unit  and the material provides you with a sound knowledge of volunteerism and the key issues in relation to it. You are also presented with the key management skills required in recruiting and supporting volunteers.

Unit 4 provides you with a general knowledge on the role and function of senior management, including the CEO and Board of Management. In this unit you also reflect on the concept of ‘governance’ within the community and voluntary sector.

Unit 5 introduces you to the process of Supervision so that you can then begin supporting staff members more effectively in their learning, reflection and personal development in order to enhance the quality of service provided to people.

Qualification

The course is QQI approved HET Award at Level 6 on the National Framework of Qualifications.  Successful participants will be awarded a single subject Certificate in Human Resource Management and Supervision and hold 20 Credits towards the Higher Certificate in Applied Management (Human Services).