Course Description

Higher Executive Officer Programme

Institute of Public Administration



The aim of the Higher Executive Officer (HEO) programme is to further participants’ development as middle managers to enable them to manage their own and others’ work to a high standard and thus contribute to the achievement of their organisation’s priorities. The course will cover the key competency areas of managing change, influencing and persuading, staff management, work organisation and performance management. It is designed for staff at Higher Executive Officer (HEO) level in Government Departments, Offices and State Agencies.

Course Content

The Higher Executive Officer course will cover the following areas:

  • The role of the middle manager
  • Managing people and dealing with performance issues
  • The difference between Management and Leadership
  • Influencing and persuading skills
  • Dealing with conflict
  • Managing change and dealing with resistance

This course has been modified for online delivery.  It will be delivered over one day from 9:30am – 4:30pm with a number of short breaks throughout the day.  It will be delivered remotely via MS Teams and facilitated by a subject matter expert.

Scheduled Date:

  • 8 March 2021

College Name Institute of Public Administration
Course Category Business, Management Skills
Course Type Online Learning
Course Location Dublin, UK
Location Postcode Dublin 4
Delivery mode Classroom based
Course Start Date 8th March 2021
Course End Date 8th March 2021
Course Fee 395.00
Course Duration One Day Online Course
Course Times 9:30 am-4:30 pm
For information about Institute of Public Administration, please visit our college page on www.nightcourses.co.uk by clicking here.

Course Provider

Institute of Public Administration



01 668 9135
57-61 Lansdowne Road,, Ballsbridge, Dublin, Ireland

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Institute of Public Administration
57-61 Lansdowne Road,
Ballsbridge, Dublin
Ireland
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