Effective Online Communication

Were spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective.

This course is designed to teach you how to communicate professionally and effectively online on various platforms.

There are 4 modules in this course: –

Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.

Module Two youll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.

Module Three covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.

Module Four Youll go through a summary, communication forms, audiences and finally writing and speaking online. “