Diploma in Office Administration and Management – Level 4

Overview

Administration is a primary function and is central to running an organisation smoothly and efficiently. Enhance your knowledge in core administrative and management duties and best practices with the Diploma in Office Administration and Management Level 4. Acquire administrative skills and knowledge and learn how to apply it within your day to day job role. Become confident in your tasks and impress your colleagues and employers alike. The qualification will give you the confidence to progress within your organisation or gain employment and promotions in a desired workplace. Whether you are new to the field or someone already employed in administration, the course will give you insight into what it takes to run an office environment smoothly and effectively.

The course will give learners a thorough knowledge and understanding of administrative and management duties and functions that take place within an organisation. The course will cover in-depth and fundamental skills of administrative best practices, business ethics, and administrative procedures, business session planning and organisational skills. As one of the most important elements of an organisation, office administration is all about running an office smoothly and seamlessly, ensuring all components come together for growth and success.

The Diploma in Office Administration and Management Level 4 course will give learners the opportunity to enhance their education and career opportunities in their desired field of work.

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

Course Curriculum

1: Administrative Procedure

2: Administrative Support

3: Business Writing

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4: Meeting Management

5: Taking Meeting Minutes

6: Communication With Technology

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7: Business Succession Planning

8: Organisational Skills

9: Teamwork And Team Building

10: Business Ethics

Access duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this course aimed at?

• Office Administrators and Managers
• Executive Assistants, PA Assistants
• Anyone who wants to learn more about Office Administration and Management and further their career

Method of assessment

This online course will be evaluated through written assignments. In order to complete this programme successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Certification

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Course Code: QLS-03800

Accredited Body (Accreditation)

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.