Diploma in Office Admin and Receptionist Training – Level 4

Overview

If you aspire to work as a receptionist or administrator in an office environment, the Diploma in Office Admin and Receptionist Training – Level 4 is the perfect choice of course. It is a competitive field that requires up to date skills, knowledge and workforce. The course will equip learners with the right understanding of their roles and responsibilities within an office environment. Learn how to manage the smooth functioning of an office, perform your duties effectively and manage and motivate employees to reach common goals.

The course will feature diverse topics such as learning administrative procedures, administrative support skills, effective time management, communication strategies, organisational skills development and enhance business writing skills.

The Diploma in Office Admin and Receptionist Training – Level 4 is a comprehensive training that will give learners the tools they need to perform day to day administrative tasks with confidence. Administration requires high-performing individuals and this course will help you enhance your knowledge, and find opportunities to progress in your career.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Study365 is an approved reselling partner for Quality Licence Scheme courses under Global Edulink

COURSE CURRICULUM
1: Need of Administrative Procedure
2: Effective Administrative Support Skills
3: Aspects of Phone Etiquette
☑ Assignment
☑ Submit your Assignment
4: How to enhance business writing skills
5: Effective Time Management
6: Manage organisational meetings
☑ Assignment
☑ Submit your Assignment
7: Taking meeting minutes effectively
8: What is Business Succession Planing
9: Understanding the communication strategies
☑ Assignment
☑ Submit your Assignment
10: Dealing with unhappy customer
11: Organisational Skills Development
12: Good Business Ethics for the organisation

Learning Outcomes

• Learn the role and responsibilities of administration and HR training.
• Become competent in administrative and reception duties to keep the office functioning smoothly.
• Motivate your team and give them the right tools to achieve common goals.
• Learn about telephone etiquette and how to respond to a difficult customer.
• Apply office administration best practices to ensure the overall success of an organisation.
• Learn business writing techniques, meeting management and taking meeting minutes..
• Become qualified in office management work within an organisation with room for progress and career advancement. 

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

• Office Administrators and Administrative Assistants
• Receptionists
• Individuals who are temporarily employed and want to gain administrative skills
• Anyone who wants to learn more about Administration and Receptionist training and further their career

Method of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared. 

Please Note: Additionally, £79 is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (It is not required to pay initially when you are registering). This payment can be paid into 04 installments when you are submitting your assessments.

Certification

Upon the completion of this course, you will be awarded the Level 4 Diploma in Office Admin and Receptionist Training by The Quality License Scheme  The Certification will also include the summary of units learned. Each unit will include the specificities studied. You will gain a professional qualification and be viewed as a marketable candidate by potential employers who will recognise your skills and commitment demonstrated while following this course.

Course Code: QLS-04960

Awarding Body

The Quality License Scheme is a leading national awarding body renowned for its extensive range of industry-standard accredited vocational qualifications. The Quality License Scheme regulated and have an established reputation for cultivating high-quality and diverse skills and knowledge. They are committed to developing and awarding qualifications that showcase skills for employment. The Quality License Scheme was established in 1998 and thousands of learners qualify for their vocational trainings each year. They offer a wide range of qualifications that cover multiple sectors and industries. They have a simplified process and learners are guaranteed to receive excellent value for money. The Quality License Scheme ensures their partners receive the best possible service.

Others jobs you can get

• Executive Assistant
• Personal Assistant

Other Benefits

• Written and designed by the industry’s finest expert instructors with over 15 years of experience
• Repeat and rewind all your lectures and enjoy a personalised learning experience
• Unlimited 12 months access from anywhere, anytime
• Save time and money on travel
• Learn at your convenience and leisure
• Eligible for a NUS discount card
• Free Career Support Service
• 25% Discount on personal Statement and covering letter writing service
• Free Access to Over 150 courses for 2 days (48 hours)
• Free access to course before you purchase (For selected courses only)