Course Description
Diploma in Front Office Management
IBAT College, Dublin
The Diploma in Front Office Management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop their administration skills and hence their progression options within business..
On completion of this programme you will be able to:
- Outline the basic structures of a modern business environment and the administration systems required to support it.
- Describe workplace communication structures, systems and processes, and implement using appropriate language and tone.
- Recognise the importance of understanding workplace culture in implementing administration processes.
- Demonstrate effective reception and customer service skills and professional representation of one’s organisation.
- Display appropriate use of IT applications within a business setting.
- Utilise skills to organise meetings within the workplace and implement all necessary supporting administration activities.
Experience virtual learning
IBAT is now offering 100% interactive learning via virtual classrooms, all at an affordable price. We’re adapting along with the rest of the world, to the new normal. With an increasing shift towards online learning and as jobs become harder to find, now is the time to take initiative and upskill by gaining a diploma from the comfort of your own home.
Benefit from live sessions with our expert tutors who are teaching in real-time and can therefore engage with you directly. Seize this opportunity to boost your prospects and stay ahead of the competition.
| Course Code | CIBDFOM1P |
| College Name | IBAT College, Dublin |
| Course Category | Administration, Business |
| Course Type | Classroom Based |
| Course Qualification | Diploma |
| Course Location | Dublin, UK |
| Location Postcode | Dublin 2 |
| Delivery mode | Classroom based |
| Course Start Date | 23rd February 2021 |
| Course End Date | 11th May 2021 |
| Course Fee | 1,395 |
| Course Duration | 11 weeks |
| Course Times | Tuesdays 6.30pm-9.30pm |
| Title of Awarding | Diploma in Front Office Management |
| Entry Requirements | No prior academic qualification or professional experience in from office is required. The programme is ideally suited if have an interest in office administration, are already working in the area of business administration, or would like to do so. |
| Career Path | The Diploma in Front Office Management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop your administration skills and hence your progression options within business. According to the National Skills Bulletin 2015 (July 2015), prepared by SOLAS for the Expert Group on Future Skills Needs, ‘over the five-year period, quarter 4 2009 to quarter 4 2014, employment in administrative and support services increased by 1.7%. Employment in all sub-sectors remained relatively unchanged over this period, with marginal increases observed in security and office administration activities’. This programme provides participants with the skills required for employment in a receptionist, front office, or administration role within a modern office environment. This can be a very rewarding career as it offers you a chance to learn how to face challenges and grow in your managerial skills on a daily basis. No two days are the same - it’s an action-packed adventure career that requires a level-headed, organised and service-orientated individual to head it all up. If you like people and have a flair for communication and leadership, you'll make a great front office manager. Potential opportunities in this area include: Administrator Customer Office staff Front of House Guest/Customer Relations/Services Office Administrator/Manager Receptionist |
Course Provider
