Critical Business Skills (Diploma)

The Diploma in Critical Business Skills aims to enable those with non-business backgrounds, to fulfil their potential and progress to middle management roles. The course is designed to develop critical business skills required to contribute to economic development and productivity within their organisation or elsewhere.

The syllabus will use methods of self-reflection to evaluate personal performance and professional development. Participants will assess personal strengths, characteristics and skills that impact on workplace performance. They will design strategies to enhance personal and organisational strengths and manage weaknesses. Graduates will develop valuable leadership and management skills required to maximise their team’s contribution to the organisation. Negotiation skills are a key skill in a wide range of business contexts, such as contracts, deal-making, employment discussions, team building, and disputes. This course will enable graduates to understand, accommodate and manage individual differences through constructive negotiations.