Course Description

Computing in Information Technology Support

Institute of Technology Tralee

The primary focus of this programme is on developing your technical and practical skills with computers. This certificate will equip you with the basics to allow you to work as part of a team in a support capacity in maintaining ICT infrastructure in an organisation. You will also study basic programming so that you have a foundation to build on in work or in further study.

Any organisations that requires ICT systems will have a requirement for ongoing support, service and maintenance. A range of software and computer network systems will also be required and these will also need to be maintained and managed so that users can be confident that the ICT systems will be problem free. In larger organisations information technology support personnel may in some instances be required to maintain sophisticated computer networks and may also be required to assist with the provision of web services, databases and security.

As ICT becomes increasingly more sophisticated the information technology support required is adjusted to deal with these changes. Many students who have completed this course have taken up employment in a technical support capacity and found the course provided a good platform from which to learn on the job and to become more competent. The two year programme provides an introduction to the area of information technology support. The fourth semester in year two provides students with the opportunity to get experience through work placement and to put what they have learned in the Institute into practice in a real life working situation.

Course Code TL_KCPIT_C
College Name Institute of Technology Tralee
Course Category Computers & IT (Information Technology), PC Maintenance
Course Qualification Level 6 Advanced Certificate
Course Location Kerry, UK
Course Fee 3,000
Course Duration 2 years
Entry Requirements Applicants must achieve a pass in the Leaving Certificate or equivalent examinations, obtaining a minimum grade OD3 in English or Gaeilge, Mathematics and in three other subjects. Recognition of Prior Learning (RPL) The Institute operates a policy that allows for the recognition of prior learning, both formal and informal. Informal and experiential learning includes non-accredited education, work based training and relevant life/work experience. This learning is assessed and this assessment may lead to academic credits, exemption from subjects on intended course of study or places on particular courses of study. Applicants are required to compile a portfolio of evidence demonstrating how they have achieved the learning outcomes of a particular module within a programme or how they meet the entry requirements of a programme of study. The Institute is committed to providing support and assistance to guide the learner through the RPL application and/or in compiling the portfolio. Applications for RPL for module exemptions are dealt with on an individual basis once a student has registered on a particular course.
Career Path BSc in Information Technology Support (+ 1 Year).
For information about Institute of Technology Tralee, please visit our college page on by clicking here.
 IT Tralee

Course Provider

Institute of Technology Tralee

North Campus, Co. Kerry, Kerry, Republic of Ireland

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Institute of Technology Tralee
North Campus
Co. Kerry, Kerry
Republic of Ireland
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