Course Description
ISO 20000: Information Technology Service Management Systems Foundation and ISO 10019: Management Systems Consultant Exams Package
Global Edulink
Overview
The ISO 20000: Information Technology Service Management Systems Foundation exam, hosted by Global Edulink, is an esteemed qualification that is aimed at individuals who require knowledge and skills on the ISO 20000 standards to work within a service management work environment. This qualification is the first level of ISO 20000 certificates provided by PeopleCert and hence, will greatly benefit you in taking the advanced ISO programs such as the ISO 20000 professional exam.
This exam mainly tests your knowledge on the ISO 20000 standards and its requirements. However, this exam will also evaluate if you are competent enough to plan, establish, implement, operate, monitor, maintain and improve a service management system (SMS).
The other exam in this package is the ISO 10019: Management Systems Consultant. This standard has been established to help organisations recruit the most talented quality management consultant, who is responsible with the quality management system that is needed to achieve the organisation’s goals and objectives. Therefore, this exam qualification provided by Global Edulink is ideal for anyone aspiring to get into or progress within the quality management system consultancy industry.
This exam will mainly test your knowledge on the ISO 10019 standards and its guidelines. However, this exam will also evaluate if you are competent enough to work as a quality management system consultant to assist organisations in quality management system realisation and in providing advice and information.
This ISO 10019 exam is a consultant level qualification and does not lead to a stand-alone certificate. Therefore, you can use this certificate with the ISO 20000 certificate in this exams package to reach a desired consultant level in ISO 20000: Information Technology Service Management (ITSM).
Why study at Global Edulink?
Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.
Course Curriculum
- Book your exam
Who is this course aimed at?
ISO 20000 Information Technology Service Management Systems Foundation exam:
This exam is aimed at individuals wishing to get a grip on the ISO 20000 standard and its requirements
ISO 10019 Management Systems Consultant exam:
- This exam is aimed at individuals wishing to get a grip on the ISO 10019 standard and its requirements
- individuals interested in reaching the consultant level of a particular ISO standard might also find this exam certificate worthwhile
Method of assessment
The format of the Information Technology Service Management Systems Foundation exam is as follows:
- Closed book
- Pass mark is 26
The format of the Management Systems Systems Consultant exam is as follows:
- Closed book
- Pass mark is 26
Certification
Successful learners will be awarded the ISO 20000: Information Technology Service Management Systems Foundation exam certificate and the ISO 10019 Management Systems Consultant exam certificate
Awarding Body
PeopleCert is a global leader in assessing and certifying professionals, by partnering with multi-national organisations and government bodies to develop and deliver standardized exams. Established in the UK, it has since extended its services for over 200 countries and provides certification programs on behalf of many organisations such as the Axelos, ISACA, IASSC and many more. A qualification from this awarding body will demonstrate a high level of skill and is a guaranteed way to stand apart from the others in the industry.
| College Name | Global Edulink |
| Course Category | Computers & IT (Information Technology), Information Technology |
| Course Type | Online Learning |
| Course Location | Westmeath, UK |
| Course Fee | 389 |
| Course Duration | 365 Days |
| Entry Requirements | Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT. |
| Career Path | This ISO 20000: Information Technology Service Management Systems foundation exam certificate will boost up your qualifications to work for a number of jobs in the IT industry. You can also use this certificate to expand your education in the area or to make substantial progress within the industry. Mentioned below are some of the jobs this certificate will benefit you in, along with the average UK salary per annum according to https://www.payscale.com, • Information Technology Manager – £38,778 per annum • Information Technology Consultant – £40,411 per annum • Information Technology Director – £77,982 per annum • Project Manager, IT – £42,157 per annum • Service Delivery Manager – £40,819 per annum The ISO 10019 Management Systems Consultant exam certificate will enhance your qualifications to work in the quality management consultancy field of work. As a management system consultant, you can either work for an organisation or as a freelance for an average salary of 47,536 per annum (www.payscale.com). You can also use this certificate to demand for a salary increment or job promotion from your employer. Below mentioned are some of the other jobs this certificate will benefit in, along with the average UK salary per annum according to https://www.payscale.com, • Sales Consultant – £20,508 per annum • Risk Management Consultant – £43,544 per annum • HR Consultant – £35,907 per annum |
Course Provider
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