Diploma in Hotel Administration and Opera PMS Hotel Software Training – Level 3

Overview

If you aspire to work in the hotel industry and train as a Supervisor or Manager with the capabilities of using Opera PMS, the Diploma in Hotel Administration and Opera PMS Hotel Software Training – Level 3 course is the perfect choice. It provides comprehensive training and covers key features of Opera PMS. You will acquire the practical skills and knowledge that will help you transform into an effective Hotel Manager.

The course will discuss key topics at length such as gaining an understanding of the hotel industry, how to manage a hotel business, performing front-office duties and the ins and outs of the hotel industry. The course will enable you to develop outstanding customer service, learning to tackle difficult customers, ability to handle calls and database management.

The Diploma in Hotel Administration and Opera PMS Hotel Software Training – Level 3 will give you the opportunity to advance in your career and find new employment of promotions within the hotel. Opera PMS is a popular software that is frequently used in the hotel industry and qualifying in this course will ensure that you become a marketable candidate amongst potential employers.

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Study365 is an approved reselling partner for ABC Awards courses under Global Edulink *Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales *Please note that Opera PMS software is not included with this course

Course Curriculum

1: Understanding the hotel industry

2: Fornt Office Operations

3: What is happening inside the Hotel Industry

4: Managing a Hotel Business

5: How to work in the Hotel Industry

Learning Outcomes

• Have a clear understanding of the roles and responsibilities in the hotel industry.
• Become an expert at using Opera PMS software training.
• Learn how to tackle guests’ questions and queries, while working in the front of house operations.
• Gain practical, hands-on experience in the hotel industry.
• Progress in your educational learning in hotel management.
• Learn what truly exceptional customer service is in the hotel industry and advance in your career.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

• Hotel Managers, Supervisors and all levels of employees
• Anyone who wants to learn about hotel management

Method of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Please Note: Additionally, £79 is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (It is not required to pay initially when you are registering). This payment can be paid into 02 installments when you are submitting your assessments.

Certification

Upon the completion of this course, you will be awarded the Level 3 Diploma in Hotel Administration and Opera PMS Hotel Software Training by ABC Awards. The Certification will also include the summary of units learned. Each unit will include the specificities studied. You will gain a professional qualification and be viewed as a marketable candidate by potential employers who will recognise your skills and commitment demonstrated while following this course.

Course Code: QLS-04953

Awarding Body

ABC Awards is a leading national awarding body renowned for its extensive range of industry-standard accredited vocational qualifications. ABC Awards is Ofqual regulated and have an established reputation for cultivating high-quality and diverse skills and knowledge. They are committed to developing and awarding qualifications that showcase skills for employment. ABC Awards was established in 1998 and thousands of learners qualify for their vocational trainings each year. They offer a wide range of qualifications that cover multiple sectors and industries. They have a simplified process and learners are guaranteed to receive excellent value for money. ABC Awards ensures their partners receive the best possible service.

Others jobs you can get

• Customer Service Associate
• Customer Service Representative
• Hotel Management Trainees
• Corporate Receptionist

 Other Benefits

• Written and designed by the industry’s finest expert instructors with over 15 years of experience
• Repeat and rewind all your lectures and enjoy a personalised learning experience
• Unlimited 12 months access from anywhere, anytime
• Save time and money on travel
• Learn at your convenience and leisure
• Eligible for a NUS discount card
• Free Career Support Service
• 25% Discount on personal Statement and covering letter writing service
• Free Access to Over 150 courses for 2 days (48 hours)
• Free access to course before you purchase (For selected courses only)