Mastering Outlook 2016

Overview

Overview

Microsoft Outlook refers to a personal information managing programme which is available in the Microsoft office package. It offers features such as webmail, calendar, contacts, personal journal and web browsing. Microsoft outlook can be used by an individual for personal use or it can be used by multiple users, typically in a workplace, to share folders and files, share mailboxes and calendar. Team members and departmental employees can use Microsoft Outlook to keep one another organised and informed of the activities of the organisation.

Outlook is a very handy programme that helps people stay connected, planned and organised. You can get productive with your time by allowing all your tasks to be handled automatically and systematically through outlook. Outlook can be a lifesaving tool when it comes to handling your tasks and plans at work as well. Therefore, it will be worthwhile if you possess the necessary knowledge and skills related to Outlook in order to use it effectively for personal or work use. This course in Outlook will teach you in-depth from the basics to the advanced level of Microsoft Outlook 2016.

COURSE CURRICULUM
PART 1 BASICS
1: GETTING STARTED WITH OUTLOOK 2016
1.1 Intro to Outlook
1.2 Working with Email
1.3 Outlook Help
2: FORMATTING MESSAGES
2.1 Add Message Recipients
2.2 Check Spelling and Grammar
2.3 Formatting Message Content
3: WORKING WITH ATTACHMENTS AND ILLUSTRATIONS
3.1 Attach Files and Items
3.2 Add Illustrations to Messages
3.3 Message Styles
3.4 Illustrations in Messages
3.5 Automatic Message Content
4: CUSTOMIZING MESSAGE OPTIONS
4.1 Customizing Reading Options
4.2 Track Messages
4.3 Recall and Resend
5: ORGANIZING MESSAGES
5.1 Mark Messages
5.2 Folders
6: WORKING WITH CONTACTS
6.1 Contacts
6.2 Manage Contacts
7: USING THE CALENDAR
7.1 View the Calendar
7.2 Create Appointments
7.3 Scheduling Meetings, Part 1
7.4 Scheduling Meetings, Part 2
7.5 Print the Calendar
8: CREATING TASKS AND NOTES
8.1 Create Tasks
8.2 Notes
PART 2 ADVANCED
1: MODIFYING MESSAGES AND SETTING GLOBAL OPTION
1.1 Insert Advanced Characters and Objects
1.2 Inserting Charts
1.3 Modify Message Options
1.4 Configure Global Outlook Options
1.5 Customizing the Outlook Interface
2: ORGANIZING, SEARCHING, AND MANAGING MESSAGES
2.1 Group and Sort Messages
2.2 Filters and Clutter
2.3 Search Outlook Items
3: MANAGING YOUR MAILBOX
3.1 Junk Email Filter
3.2 Manage Your Mailbox
4: AUTOMATING MESSAGE MANAGEMENT
4.1 Using Automatic Replies
4.2 Conditional Formatting
4.3 Using the Rules Wizard
4.4 Quick Steps
5: WORKING WITH CALENDAR SETTINGS
5.1 Advanced Calendar Options
5.2 Managing Additional Calendars
5.3 Manage Meeting Responses
6: MANAGING CONTACTS
6.1 Import and Export Contacts
6.2 Electronic Business Cards
6.3 Forward Contacts
7: MANAGING ACTIVITIES BY USING TASKS
7.1 Assign and Manage Tasks
8: SHARING WORKSPACES WITH OTHERS
8.1 Delegate Access
8.2 Sharing Calendars
8.3 Sharing Contacts
9: MANAGING OUTLOOK DATA FILES
9.1 Archiving
9.2 Outlook Data File
9.3 Data File Settings

Why consider learning at study 365?

With so many commitments in our lives, we may not have the time to learn new skills. The beauty of studying online is that you get to find this balance between your education and your daily commitments

Study 365 offers hundreds of online courses to students across the world. Gaining new skills has never been this easy as many of our courses are open to students with little or no qualifications or previous experience. All the courses are up-to-date, relevant, affordable, and will build on existing expertise or give you a jump-start to a new career. The courses are meticulously designed and equals what is offered in a classroom setting. With a solid reputation that has established and made us made us one of the most trusted and reliable online course providers we offer the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in your chosen career. You can learn at your own pace at Study 365 and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules, interactive quizzes and free resources which include Free CV writing pack, free career support and course demo to make your learning experience enriching and more rewarding.

Learning outcomes

• Getting around in the Outlook interface
• Formatting and Sending Email
• Managing Incoming Messages
• Tracking Messages
• Using Recall & Resend
• Inserting Charts and Objects into Messages
• Configuring and Customizing your Options
• Grouping and Sorting Messages
• Using Filters, Clutter, and Junk
• Setting Up Automatic Replies and Conditional Formatting
• Using Advanced Calendar Options
• Sharing and Delegating Access to Email, Calendars, and Contacts
• Assign and Manage Tasks

Access duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this course aimed at?

• Students
• Job seekers
• Employers and employees
• Anyone interested in mastering Outlook 2016

Method of assessment

At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed.

Certification and awarding body

Those who successfully complete the course will be awarded the Mastering Outlook 2016 certificate by CPD & iAP. The qualification will make you valuable to employers, and your motivation at gaining new skills will be recognised.

Tutor info

Kathy Jones is a training professional with experience in all aspects of training and consulting, including classroom presentations, project management process analysis, program design and development, and individual knowledge transfer. Special focus on work with project management teams to improve processes, as well as the soft skills involved in managing projects and teams such as negotiation and problem resolution. Also specialize in working with technical teams such as IT groups or help desks to improve communication and customer skills.

Specialties: Project management process analysis and training; Communication, negotiation and team building skills for technical managers and specialists

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