Professional Receptionist

This Receptionist Training course is covered following modules:

• Meeting and Greeting Visitors
• The role of the Receptionist
• Principles to create powerful first impression
• Principles to confirm how does you message comes across
• How can you identify the customer needs?
• Learning to Listen
• Handling difficult customers and difficult situation

Method of Assessment:

At the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successful candidates will be awarded certificates in “Receptionist Training”.

Why Choose Us?

• Our courses represent outstanding value for money
• High quality e-learning study materials and mock exams.
• Each course is designed by industry experts, using an innovative interactive learning approach.
• Includes step-by-step guided videos tutorials.
• 24/7 Access to the Online Learning Portal.
• Anytime & Anywhere Learning.
• Recognised Accredited Qualification.
• Access Course Content on Mobile, Tablet or Desktop.
• Study in a user friendly, advanced online learning platform.
• Excellent customer service and administrative support.

• We designed this training for individual/group who prefer distance learning and busy with life.
• Individuals who would like to start working as an Office Administrator, Administration Assistant or Receptionist.
• New or Temporary staffs who want to learn and develop best practice administration skills.
• Experienced Office Administrative people who want to develop IT, Administration skills.

Career Path:

There are different paths in which your career could develop. You can be office manager, team supervisor or you can become a Personal Assistant for company director, executives or for senior management positions.

Alternately, you can specialise in one area such as medical or legal secretarial work. In some companies you can move up through their internal vacancies or move to different areas such as sales and marketing. Therefore having qualified and worked in administration sector can be a “Good Foot in the Door” in administrative career.