Mentoring and Communication Diploma – Level 3

Mentoring and Communication Diploma – Level 3.

Mentoring is meaningful for everyone

If you are the type of person who loves to help people, knows a lot about a certain subject and feels confident imparting that knowledge, then you might mentoring is for you. This Mentoring and Communication Diploma – Level 3 course provided by Global Edulink can empower you to become a skilled mentor.

Mentoring is the act of advising someone in their personal or professional development using your knowledge and expertise. It often goes hand-in-hand with life coaching, though mentoring tends to emphasise development and involves a long-term relationship. Coaching, on the other hand, tends to be short-term and more focused on achieving specific goals or completing tasks.

Who is it for?

• Suitable for personal development or any level of employee.

Course Curriculum

1. Introduction to telephone collections
2. Defining mentoring and coaching
3. The benefits of coaching
4. How to develop a mentoring program
5. The psychology of mentoring
6. Process of communication
7. Teaching and learning techniques
8. What is motivation?
9. Mentoring roles & responsibilities
10. Five key essentials of a mentoring relationship
11. The stages of mentoring

Benefits you will gain:

• High quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• Benefit of applying NUS extra Discount Card
• Recognised Accredited Qualification
• Excellent customer service and administrative support.