Course Description

Effective Online Communication

Pitman Training Centre (Swords)



Were spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective.

This course is designed to teach you how to communicate professionally and effectively online on various platforms.

There are 4 modules in this course: –

Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.

Module Two youll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.

Module Three covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.

Module Four Youll go through a summary, communication forms, audiences and finally writing and speaking online. “


College Name Pitman Training Centre (Swords)
Course Category Business
Course Type Blended Learning - Mix of Classroom & Online
Course Qualification Level 1 Certificate
Course Location Dublin, UK
Location Postcode Co. Dublin
Course Fee POA
Course Duration Full and/or part-time options available - flexible training
Awarding Body Pitman
Career Path Great for anyone looking to work in Office Administration positions such as Secretary, Personal Assistant, Virtual Assistant (VA), where you will need to be able to communicate using digital methods including email, video conferencing, social media and more.
For information about Pitman Training Centre (Swords), please visit our college page on www.nightcourses.co.uk by clicking here.

Course Provider

Pitman Training Centre (Swords)



2nd Floor, Chamber Buildings North Street, Swords, Dublin, Republic of Ireland

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Pitman Training Centre (Swords)
2nd Floor, Chamber Buildings North Street
Swords, Dublin
Republic of Ireland
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